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Navigating the Evolving Landscape of Physical Security in Commercial Real Estate

As a physical security consultant in commercial real estate, staying ahead of rapidly evolving security risks and challenges is essential. The landscape of security threats is changing, driven by technological advancements, shifting workplace dynamics, and emerging environmental considerations.

January 28, 2025 — by William Durso

As a physical security consultant in commercial real estate, staying ahead of rapidly evolving security risks and challenges is essential. The landscape of security threats is changing, driven by technological advancements, shifting workplace dynamics, and emerging environmental considerations.

As security professionals, it's our responsibility to not only address current threats but also anticipate new ones. Here’s a look at some of the latest trends in physical security, along with practical remediation strategies to ensure buildings remain secure and resilient in the face of these challenges.

1. Integration of Smart Technology and IoT Devices

The increasing use of smart devices, such as smart locks, surveillance cameras, and access control systems, is revolutionizing the way security is managed. These technologies offer greater efficiency, convenience, and enhanced capabilities, but they also present new vulnerabilities. If not properly secured, these devices can become entry points for cybercriminals.

Remediation:
To safeguard against these risks, ensure that all devices are regularly updated with the latest firmware and security patches. It’s also crucial to use strong encryption protocols for communication between devices. Regular audits of IoT networks will help identify unauthorized devices or suspicious activity. Additionally, limiting remote access to critical systems and implementing multi-factor authentication are essential safeguards.

2. Cyber-Physical Security Convergence

As physical security systems—such as access control and video surveillance—become more interconnected with IT infrastructure, the line between physical and cyber security continues to blur. This convergence opens up new security vulnerabilities, as attackers could target both physical and networked systems in tandem.

Remediation:
Regular vulnerability assessments and penetration testing of both physical and IT systems are critical. Cross-training physical security teams in cybersecurity best practices, and vice versa, will help ensure a holistic approach to security. Moreover, network segmentation can isolate critical security systems from general office networks, limiting the potential damage from cyber-attacks.

3. Advanced Video Surveillance and AI Analytics

Artificial intelligence (AI) is now playing a significant role in video surveillance, providing systems with the ability to analyze footage in real time to detect unusual behavior or potential security threats. While this technology offers more proactive security capabilities, it requires careful management to avoid errors.

Remediation:
AI algorithms should be regularly updated to stay effective and comply with legal and privacy regulations. It's essential to establish clear protocols for responding to incidents detected by AI to ensure they are actionable. Regular testing of AI models will help reduce the likelihood of false positives and negatives, ensuring accuracy in threat detection.

4. Remote Monitoring and Control

Remote monitoring systems allow commercial property owners to oversee their buildings from off-site locations, enhancing efficiency and responsiveness. However, the more access points there are, the greater the potential for cyber threats.

Remediation:
To mitigate these risks, remote monitoring systems should be accessed via secure, encrypted connections. Access should be limited to authorized personnel, and role-based access control should be employed. Additionally, ensuring that security alarms and system notifications are routed to both on-site personnel and remote staff allows for swift responses in the event of a breach.

5. Access Control Evolution (Biometrics & Touchless Tech)

In response to growing concerns about health and convenience, touchless biometric systems, such as facial recognition and palm scans, are becoming more common in access control. While these systems can enhance security, they also introduce privacy and reliability considerations.

Remediation:
When implementing biometric systems, it's important to consider privacy implications and ensure compliance with regulations such as GDPR and CCPA. Backup authentication methods should also be put in place in case of system failures or environmental factors that may affect the accuracy of biometric scans. Regular testing and calibration of these systems will ensure that they remain effective.

6. Active Shooter and Mass Casualty Preparedness

With rising concerns about active shooter situations and mass casualty events, many commercial property owners are adopting proactive measures, such as enhanced security features and active shooter drills. These measures aim to minimize the impact of such events and prepare building occupants for worst-case scenarios.

Remediation:
Collaborating with your Security SME and local law enforcement to implement and regularly update emergency response plans is critical. Physical security measures, such as ballistic-resistant doors and windows, as well as safe rooms, should be considered for high-risk areas. Staff should also be regularly trained on active shooter protocols, including escape routes, lockdown procedures, and effective communication strategies during an emergency.

7. Workplace Violence and Insider Threats

Concerns about workplace violence, especially in light of economic instability and disruptions caused by remote work, are on the rise. Insider threats, where employees or contractors pose security risks, are an increasing concern for commercial property owners.

Remediation:
To address these risks, robust background checks during the hiring process are essential. Clear reporting mechanisms for suspicious activity or workplace grievances can help identify potential threats early. Training employees in conflict resolution and stress management can also mitigate the risks of violence. Additionally, monitoring access to sensitive areas can help control exposure to potential insider threats.

8. Sustainability and Environmental Impact

Sustainability initiatives in commercial real estate, such as energy-efficient lighting and green roofs, are gaining popularity. However, these initiatives can create new security vulnerabilities. For example, increased rooftop access or compromised environmental sensors can provide potential entry points for attackers.

Remediation:
Security considerations should be incorporated into the design phase of sustainability initiatives. Rooftop access points, often used for green roofs, should be secured and monitored closely. Conducting threat assessments that specifically address environmentally friendly technologies will ensure that sustainability efforts do not compromise security.

9. Personal Safety and Building Occupant Security

With growing attention to tenant and employee safety, particularly in the wake of the pandemic, the focus on creating safe environments for building occupants is more critical than ever. Enhanced emergency evacuation protocols and real-time tenant notification systems are becoming standard practice.

Remediation:
To ensure occupant safety, building designs should include clearly marked escape routes and designated secure areas for shelter during emergencies. Occupant notification systems, capable of quickly communicating emergencies or changes in security status, should be implemented. Conducting regular emergency evacuation drills with tenants will ensure that everyone is prepared for a variety of emergency scenarios.

Conclusion

The world of physical security in commercial real estate is evolving quickly, driven by advancements in technology and shifting workplace dynamics. As security professionals, it’s crucial to stay ahead of these trends by implementing effective remediation strategies. This means integrating new technologies securely, staying compliant with regulations, and fostering a culture of preparedness. By doing so, you can ensure that commercial properties are well-equipped to face the evolving security challenges of the modern world. Reach out today!

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